Even though clerk jobs are usually entry level positions, they play a number of key roles. Among other things, the data that they collect, and the duties they perform often serves as the main basis for managerial and executive level decisions. When it comes to formulating a clerk job description, you should make sure that you understand the needs of each department as well as how those needs fit within the overall business structure.

Most Common Clerk Job Titles

While you are writing a job description for a clerk, you may find several kinds within a single department. For example, in the accounting department, you may have clerks for receivables, payables, payroll, purchasing, and bill collecting. Therefore, as you create the best possible “job description clerk”, you will most likely name the department as well as the job within the department.

Things You Should Find on the Clerk Resume

In general, when you are looking at a clerk resume, you should look for indicators that the person has a good eye for detail. Since clerk jobs often require a high level of accuracy while working with redundant data, an ability to deal effective and efficiently with tedium is also very important.  Depending on the department, you may also want to narrow your focus to individuals that have at least 2 years of college in the field of interest. For example, if you want to hire a payable clerk, it might be of some use to hire someone that studied accounting in college.

Things You Can Expect During the Clerk Training Period

For the most part, you can expect the clerk training period to be relatively short and uncomplicated.  You will usually assign the vast majority of tasks within the first two weeks, and complete your evaluation within 30 days. During this time, you should work out a system for reporting as well as oversight so that you can ensure quality of data entry as well as consistent meeting of mutually agreed upon goals.

It should be noted that the training period will most often include some time for adapting to various computer programs as well as phone systems and other equipment. If you use a custom system, ensuring that the new clerk receives proper training is critical. Unfortunately, if you do not create a checklist and some form of test, you may find all kinds of mistakes that will continue to go on for months. Needless to say, once the problem is discovered, it may lead to even more problems if there was a serious impact on the integrity of the data entered into the system.

As a general rule of thumb, clerks will tend to be the lowest paid people in the company.  At the same time, if a clerk enters the wrong data, or fails to complete a task required for a report, it can lead to faulty decisions at the management level. Therefore, when you are formulating a job description for a new clerk, you should always keep in mind just how critical these seemingly menial jobs truly are.


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